Orders and payments
Which payment methods do you accept?
Available payment methods are shown securely at checkout. These may include cards, UPI, net banking, wallets and cash on delivery where approved and serviceable.
How will I know my order is confirmed?
A confirmed order receives an on-screen confirmation and an email or WhatsApp update using the details supplied at checkout. A payment debit alone does not confirm an order if the payment status remains pending; contact us if this occurs.
Shipping and tracking
Where do you deliver?
We currently deliver within India to serviceable PIN codes.
How long will delivery take?
Orders are usually processed within 2–3 business days and delivered approximately 3–8 business days after dispatch. Remote areas, weather, holidays and courier conditions may add time.
How do I track my order?
Use the tracking link in your dispatch message or visit our Track Order page.
Returns and care
Can I return an item?
Eligible unused and unworn items may be requested for return within seven days of delivery. Exclusions and the complete process are explained in our Returns, Refunds and Cancellations Policy.
How should I care for jewellery?
Keep pieces dry, avoid direct contact with perfume and chemicals, store separately and wipe gently after wear. See our Materials & Care guide.